Service partner login

After-sales repair partner access

This login page is reserved for approved repair service partners and internal after-sales reviewers. Once signed in, you can open assigned customer tickets, inspect uploaded proof, submit repair amounts, and follow approval/payment status in one place.

• Review customer submissions Open each assigned after-sales ticket, read the full form details, and click uploaded Jumia or issue photos for a closer look.
• Submit repair quotations Add the repair amount, diagnosis notes, required parts, and service comments so your quote is ready for payout review.
• Track approval and payment Internal reviewers can approve, reject, or mark payouts as paid without leaving the service portal workflow.